Acceptance of Terms

By accessing, browsing, or using the Yamato Games website, contacting us, or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.

Description of Services

Yamato Games provides a curated selection of authentic Japanese board games through our specialized retail service. Our services include:

• Curated collection of traditional and modern Japanese board games
• Expert consultation and product recommendations
• Cultural context and educational information about games
• Phone-based ordering and customer service
• International shipping and delivery services
• Product authenticity verification and quality assurance
• Custom game selection for collectors and enthusiasts
• Educational resources about Japanese gaming culture

Eligibility and Account Requirements

To use our services, you must meet the following requirements:

• Be at least 18 years of age or have parental consent
• Provide accurate and complete information when requested
• Maintain the confidentiality of any account credentials
• Accept responsibility for all activities under your account
• Comply with all applicable local, national, and international laws
• Not use our services for any unlawful or prohibited purposes
• Notify us immediately of any unauthorized use of your account

Ordering Process and Payment Terms

Our ordering process is designed to provide personalized service and product authenticity:

• All orders are processed through direct phone consultation at +81 3-7159-8642
• Product availability and pricing are confirmed during consultation
• Payment terms and methods are discussed and agreed upon individually
• Orders are subject to acceptance and product availability
• We reserve the right to refuse or cancel any order at our discretion
• Prices are quoted in Japanese Yen (¥) unless otherwise specified
• All prices are subject to change without prior notice
• Additional fees may apply for special requests or expedited service
• Payment must be received before order processing and shipment
• Currency conversion rates may affect final pricing for international customers

Product Information and Authenticity

We are committed to providing accurate product information and authentic Japanese games:

• All products are sourced directly from Japan or authorized distributors
• Product descriptions include cultural context and historical information
• Images and descriptions are provided for reference purposes
• Actual products may vary slightly in color, design, or packaging
• We work to maintain the authenticity of all games in our collection
• Product availability is subject to change without notice
• Rare or limited edition items may have special terms and conditions
• We provide certificates of authenticity for high-value items when requested

Shipping, Delivery, and Risk of Loss

We provide international shipping services with the following terms:

• Shipping costs vary by destination, weight, and delivery method
• Delivery times are estimates and may vary due to customs or other factors
• International shipments may be subject to customs duties and taxes
• Customers are responsible for all customs fees and import duties
• Risk of loss and title pass to the buyer upon shipment from our facility
• We provide tracking information for all shipments when available
• Delivery to remote or restricted areas may incur additional charges
• We are not responsible for delays caused by customs or postal services
• Special handling requests may be accommodated for additional fees
• Insurance options are available for high-value shipments
• Signature confirmation may be required for certain deliveries

Returns, Exchanges, and Refunds

Due to the specialized nature of our authentic Japanese games, our return policy includes:

• Returns accepted within 30 days of delivery for unused items
• Items must be in original condition with all packaging and materials
• Customer is responsible for return shipping costs unless item is defective
• Refunds processed within 14 business days of receiving returned items
• Exchanges subject to product availability and condition requirements
• Custom or personalized items may not be eligible for return
• Rare or limited edition items may have special return conditions
• Damaged items must be reported within 48 hours of delivery
• Return authorization required before sending items back
• Restocking fees may apply to certain categories of products

Intellectual Property Rights

All content and materials on our website and in our communications are protected by intellectual property laws:

• Website content, design, and layout are owned by Yamato Games
• Product images and descriptions are protected by copyright
• Trademarks and logos may not be used without written permission
• Game rules and cultural information are provided for educational purposes
• Reproduction or distribution of content requires explicit authorization
• Third-party content is used with permission or under fair use provisions
• User-generated content may be used by us for promotional purposes

User Conduct and Prohibited Activities

When using our services, you agree not to engage in the following activities:

• Providing false or misleading information
• Attempting to circumvent security measures or access restrictions
• Using our services for any illegal or unauthorized purposes
• Interfering with the proper functioning of our website or services
• Harassing, threatening, or abusing our staff or other customers
• Attempting to reverse engineer or copy our business methods
• Reselling our products without proper authorization
• Using automated systems to access our services without permission

Limitation of Liability and Disclaimers

Our liability is limited as follows:

• Services provided "as is" without warranties of any kind
• We disclaim all implied warranties including merchantability and fitness
• Not liable for indirect, incidental, or consequential damages
• Total liability limited to the amount paid for the specific product or service
• Not responsible for third-party actions or services
• Force majeure events excuse performance of obligations
• Some jurisdictions may not allow certain limitations

Indemnification

You agree to indemnify and hold harmless Yamato Games, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

Governing Law and Dispute Resolution

These terms are governed by the laws of Japan, and any disputes will be resolved through:

• Good faith negotiations as the first step in dispute resolution
• Mediation through recognized dispute resolution services if needed
• Binding arbitration under Japanese arbitration rules
• Jurisdiction of Tokyo courts for any legal proceedings
• Japanese law applies regardless of conflict of law principles

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms of Service or any aspect of our services: