Introduction

Yamato Games ("we," "our," or "us") is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or purchase our products.

Information We Collect

We collect information you provide directly to us and information we obtain automatically when you interact with our services:

Personal Information You Provide

• Contact information (name, email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Order history and purchase preferences
• Communication records (emails, phone calls, chat messages)
• Account credentials (username, password)
• Demographic information (age, gender, interests)
• Product reviews and feedback
• Customer service inquiries and support requests
• Marketing preferences and communication settings

Information Collected Automatically

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location information (general geographic location)
• Cookies and similar tracking technologies
• Referral sources and website navigation patterns
• Search queries and product browsing history

How We Use Your Information

We use the collected information for various legitimate business purposes:

• Processing and fulfilling your orders and transactions
• Providing customer support and responding to inquiries
• Communicating about products, services, and promotions
• Personalizing your shopping experience and recommendations
• Improving our website, products, and services
• Conducting market research and analytics
• Preventing fraud and maintaining security
• Complying with legal obligations and regulations
• Managing our business operations and administration
• Developing new products and services
• Maintaining accurate records and databases

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in business operations
• With shipping and logistics partners for order fulfillment
• With payment processors for transaction processing
• With legal authorities when required by law or court order
• In connection with business transfers or acquisitions
• With your explicit consent for specific purposes
• To protect our rights, property, or safety
• With analytics and marketing service providers
• With professional advisors (lawyers, accountants, consultants)

Data Security and Protection

We implement comprehensive security measures to protect your personal information:

• Encryption of sensitive data during transmission and storage
• Secure servers with restricted access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy
• Multi-factor authentication for administrative access
• Secure payment processing through certified providers
• Regular backup and disaster recovery procedures
• Incident response plans for potential data breaches

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal data and obtain copies
• Right to rectify inaccurate or incomplete information
• Right to erase your personal data under certain conditions
• Right to restrict processing of your information
• Right to data portability and transfer
• Right to object to processing for marketing purposes
• Right to withdraw consent at any time
• Right to lodge complaints with supervisory authorities
• Right to opt-out of automated decision-making
• Right to be informed about data processing activities

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential cookies for website functionality
• Performance cookies for analytics and optimization
• Functional cookies for personalization features
• Marketing cookies for targeted advertising
• Social media cookies for sharing functionality
• Third-party cookies from service providers
• Session cookies that expire when you close your browser
• Persistent cookies that remain on your device

International Data Transfers

As we operate globally and serve customers worldwide, your information may be transferred to and processed in countries other than your own. We maintain appropriate safeguards for international transfers, including:

• Adequacy decisions by relevant data protection authorities
• Standard contractual clauses approved by regulatory bodies
• Binding corporate rules for intra-group transfers
• Certification schemes and codes of conduct
• Explicit consent for specific transfer purposes

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

• Account information: Until account deletion or inactivity
• Transaction records: As required by law and business needs
• Marketing data: Until you opt-out or withdraw consent
• Support communications: For reasonable business purposes
• Legal compliance data: As required by applicable laws
• Security logs: For fraud prevention and investigation

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes through:

• Email notifications to registered users
• Prominent notices on our website
• In-app notifications where applicable
• Direct communication for significant changes

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: